Terms of Service
These Terms of Service (“Terms”) govern your use of the MyPreview website and any related services, applications, or features (collectively referred to as the “Service”).
By accessing or using the Service, you signify your consent to abide by these Terms. If you do not concur with these Terms, kindly refrain from using the Service.
1. Service Usage
1.1 Eligibility: To utilize the Service, you must be a minimum of 18 years old. By using the Service, you affirm and guarantee that you meet this age requirement.
1.2 User Account: Access to specific Service features may necessitate the creation of a user account. You are accountable for safeguarding the confidentiality of your account details and for any actions that take place under your account.
1.3 Acceptable Usage: You pledge to employ the Service following all applicable laws and regulations. The Service must not be employed for any illegal or prohibited objectives nor in any manner that might inflict harm or disruption upon the Service.
3. Intellectual Property
3.1 Ownership: All intellectual property rights pertaining to the offerings and services offered on this website, which encompass plugins, software, code, and content, are retained exclusively by MyPreview.
3.2 License: MyPreview extends a restricted, non-exclusive, and non-transferable license to users for the utilization of purchased plugins and associated services, whether for personal or commercial objectives, contingent upon compliance with these Terms.
4. User Responsibilities
4.1 Account Security: Users are responsible for maintaining the security of their accounts, including login credentials and access to purchased products.
4.2 Compliance: Users must comply with all applicable laws, regulations, and third-party agreements while using MyPreview products and services.
5. Refund Policy
5.1 At MyPreview, we stand by the quality of our products and services. We offer a straightforward refund policy designed to ensure your satisfaction.
5.2 Requesting a Refund: If, for any reason, you find yourself dissatisfied with any of our paid services or products, you have the option to request a refund within 14 days of your purchase.
Your right to request a refund is applicable solely after the initial subscription purchase. Subsequent automatic renewals are not eligible for refunds under our policy.
5.3 Eligibility: Refund eligibility is determined by specific criteria set by MyPreview. These criteria may include the type of product or service, the reason for the refund request, and adherence to these Terms. If, in the rare instance, the plugin encounters issues that we are unable to resolve, a refund will be issued.
Please Note: This 14-day refund policy does not apply universally. The following circumstances do not qualify for a refund:
- Change of Mind: If you’ve had a change of mind.
- Accidental Purchase: In case a license was mistakenly purchased.
- Self-Modification: If you attempted to build the plugin yourself after acquiring a license.
- Undefined Requirements: If the plugin doesn’t meet your expectations, but the requirements are not clearly defined.
- Technical Limitations: Inability to operate the plugin due to service provider or WordPress setup errors.
5.4 How to Request a Refund: To initiate a refund request, please log into your MyPreview account, navigate to the Support page, and select “Request a refund” using the “What can we help you with today?” drop-down field while filling out the support form.
5.5 Refund Process: Upon receiving your refund request, MyPreview will review it promptly. If approved, we will process the refund within 3-5 working days, depending on your original payment method.
5.6 Non-Refundable Violations: Please be aware that MyPreview reserves the right to refuse refunds for users found in violation of these Terms or any applicable laws and regulations.
5.7 Sales Tax Refund Policy: If you’ve been charged Sales Tax on your purchase and you’re registered for Sales Tax in your country, you may be eligible for a refund of the Sales Tax amount, subject to the laws of your country. Sales Taxes encompass VAT, GST, Consumption Tax, and other similar taxes. Please note that Paddle.com, our online reseller, manages our order process. To be eligible for a Sales Tax refund, you must contact Paddle within 60 days of completing your purchase.
5.8 Unfamiliar Charge? Charges from purchasing our plugins will appear on your bank or card statement as:
If you don’t recognize a charge, need a receipt, or suspect fraudulent activity, please reach out to Paddle support promptly. They will assist you in identifying, investigating, and promptly resolving the matter.
6. Our Commitment to Quality
6.1 Quality Assurance: MyPreview is committed to delivering high-quality products and services. However, we want to be clear that our services are provided “as is” and “as available.”
6.2 No Express or Implied Warranties: While we strive to provide exceptional products, we expressly disclaim all warranties, whether express or implied.
6.3 Service Reliability: While we work diligently to maintain the reliability of our services, we cannot guarantee that they will always be uninterrupted or error-free. We’re continuously improving, but like any technology, occasional issues may arise.
7. Our Approach to Liability:
7.1 Full Compliance with Applicable Law: MyPreview operates in full compliance with applicable laws. We want to be transparent about our approach to liability.
7.2 No Indirect or Consequential Damages: To the fullest extent permitted by law, MyPreview shall not be responsible for any any special, incidental or consequential damages.
7.3 Your Use, Your Responsibility: We value your trust and take our responsibilities seriously. However, it’s essential to recognize that your use of the service is at your discretion, and MyPreview is not liable for any outcomes or associated losses.
8.1 MyPreview reserves the right to terminate or suspend user accounts, access to products, or services at its discretion, without prior notice, for violations of these Terms or any misconduct.
9. Amendments to Terms
9.1 MyPreview may update or revise these Terms at any time. Users are encouraged to review the Terms periodically for any changes.
Have questions or need assistance?
If you have any inquiries or apprehensions pertaining to our Terms of Service, please feel free to contact us.