How Are Subscriptions Billed?

Learn about MyPreview’s subscription billing process, covering auto-renewals, invoices, cancellations, and more.

Billing FAQs

Understanding your subscription billing cycle

Subscriptions operate on an automatic renewal system for your convenience. Here’s a breakdown of how it all works:

Automatic Renewal

Our Merchant of Record (MOR), Paddle, takes care of the billing process seamlessly. Your credit card, which you’ve securely provided, will be automatically charged based on your chosen billing cycle.

Invoice Availability

After each successful billing, an invoice detailing the transaction will be available for you to download. You can find this within the Orders tab of your account.

Paid Subscriptions

Our shop exclusively offers products on a subscription basis, known as “Paid Subscriptions.” These Paid Subscriptions are designed to renew automatically until canceled by you.

Price Adjustments

In the event of any price adjustments to your Paid Subscription, we’ll notify you beforehand. Your consent will be sought to continue the subscription at the revised price.

Billing Timeframe

Charges for Paid Subscriptions will occur between 00:00 and 01:00 (UTC) on the renewal date of your subscription period.


If you decide to cancel your subscription, you have two options. You can contact us or navigate to your account page and initiate the cancellation process yourself. Cancellations take effect at the next payment date.

No Refunds

It’s important to note that we do not offer refunds for unused subscription periods.

Payment Failures

In cases where we are unable to charge your payment method due to reasons such as expiration or insufficient funds, and you have not canceled your Paid Subscription, you will remain responsible for any outstanding amounts. We reserve the right to cancel your Paid Subscription if we are unable to successfully renew it due to payment issues.

Our billing system is designed to provide you with a hassle-free subscription experience, ensuring that you can enjoy uninterrupted access to our services. If you have any further questions or concerns about our billing process, please don’t hesitate to reach out to us.

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