How can I cancel my subscription?

Explore additional information regarding subscription cancellations here.

Billing FAQs

Understanding your subscription billing cycle

We understand that circumstances may change, and you might need to cancel your subscription. In such cases, we appreciate your feedback and provide a straightforward cancellation process.

It’s important to understand that when your subscription is canceled, you will no longer receive plugin updates and essential security releases. Our plugin is intricately integrated with WooCommerce, ensuring seamless compatibility with its features and updates. WooCommerce regularly releases updates to enhance functionality and security, and our plugin’s alignment with these updates is vital for maintaining your online store’s optimal performance.

By maintaining your subscription, you ensure that your website continues to receive the latest plugin updates, keeping it in sync with WooCommerce’s developments. This not only guarantees a smooth experience for both you and your customers but also fortifies your online store against potential vulnerabilities. We strongly recommend considering the long-term benefits of retaining your subscription, especially given the dynamic nature of WooCommerce updates. Your website’s security and functionality remain our top priorities.

You have the flexibility to cancel your subscription at any time by following these simple steps:

  1. Visit your account page on our website.
  2. Go to the Orders page.
  3. Click on the View button corresponding to your subscription.
  4. Locate the Subscription details table.
  5. Click on Cancel subscription to unsubscribe.

Please keep in mind that your cancellation will be effective starting from the next billing date, allowing your current subscription to remain active until your license’s expiration date. During this period, you can continue enjoying our services and using the plugin without any disruption.

To avoid being charged for the next billing period, remember to cancel your subscription at least 24 hours prior to the billing date.

Additionally, seven days before renewing your subscription, you will receive an email notification from Paddle.com. This email serves as a helpful reminder of the impending renewal, granting you ample time to make any necessary adjustments or cancel your subscription if needed.


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